Incidents reported on status page for Phonic https://status.phonic.co/ https://d1lppblt9t2x15.cloudfront.net/logos/41367731c012ea05b07af981df6e36ff.png https://status.phonic.co/ en https://status.phonic.co/ Wed, 11 Mar 2026 14:56:41 +0000 https://status.phonic.co/#83bc3ed3ef4273b6c81c953bb4dd0457f87ec36a9d4dca4df4ad121331de4f11 End to End Calling Integration Tests recovered https://status.phonic.co/ Wed, 11 Mar 2026 14:52:03 +0000 https://status.phonic.co/#83bc3ed3ef4273b6c81c953bb4dd0457f87ec36a9d4dca4df4ad121331de4f11 End to End Calling Integration Tests went down https://status.phonic.co/ Wed, 11 Mar 2026 13:35:03 +0000 https://status.phonic.co/#230135027c498a523509787e2448355ff2f97bec7d24f59145dcbe9b935338f2 Model Server recovered https://status.phonic.co/ Wed, 11 Mar 2026 13:34:41 +0000 https://status.phonic.co/#230135027c498a523509787e2448355ff2f97bec7d24f59145dcbe9b935338f2 Model Server went down https://status.phonic.co/ Tue, 10 Mar 2026 14:43:57 +0000 https://status.phonic.co/#d245d17e766c83fa8f4f258c1b5b0d5842c91a808ad681ef31968eb7199b565a Model Server recovered https://status.phonic.co/ Tue, 10 Mar 2026 14:43:45 +0000 https://status.phonic.co/#d245d17e766c83fa8f4f258c1b5b0d5842c91a808ad681ef31968eb7199b565a Model Server went down https://status.phonic.co/ Mon, 09 Mar 2026 04:08:08 +0000 https://status.phonic.co/#30db45936b9402c0b61db168f01908588e49acd32ee889b797e6e03d31929023 Model Server recovered https://status.phonic.co/ Mon, 09 Mar 2026 04:04:39 +0000 https://status.phonic.co/#30db45936b9402c0b61db168f01908588e49acd32ee889b797e6e03d31929023 Model Server went down https://status.phonic.co/ Sun, 08 Mar 2026 05:05:52 +0000 https://status.phonic.co/#df39682fdbd90b68b0f53b4d3dc3a91e484795fba374b1ed2d55baf45c7a531a Model Server recovered https://status.phonic.co/ Sun, 08 Mar 2026 05:05:45 +0000 https://status.phonic.co/#df39682fdbd90b68b0f53b4d3dc3a91e484795fba374b1ed2d55baf45c7a531a Model Server went down https://status.phonic.co/ Wed, 14 Jan 2026 23:40:17 +0000 https://status.phonic.co/#100d8f126603fdf57f770d81f0b86125eaa5dcd8997701c05d374aae3d4a48d6 Model Server recovered https://status.phonic.co/incident/804738 Wed, 14 Jan 2026 23:35:00 -0000 https://status.phonic.co/incident/804738#51b6c88ce8e5a0232caebb7f0926af533dc4dd498c96dd2788457c2ab79bc4e2 Modal has resolved the issue https://status.phonic.co/incident/804738 Wed, 14 Jan 2026 23:35:00 -0000 https://status.phonic.co/incident/804738#51b6c88ce8e5a0232caebb7f0926af533dc4dd498c96dd2788457c2ab79bc4e2 Modal has resolved the issue https://status.phonic.co/incident/804738 Wed, 14 Jan 2026 23:09:00 -0000 https://status.phonic.co/incident/804738#2ae984be4b550f0c9f3ab7a2dd4a310c08ade9452ec9efc5838d6efbde4da80c Our GPU inference provider, Modal, experienced a capacity crunch. https://status.phonic.co/incident/804738 Wed, 14 Jan 2026 23:09:00 -0000 https://status.phonic.co/incident/804738#2ae984be4b550f0c9f3ab7a2dd4a310c08ade9452ec9efc5838d6efbde4da80c Our GPU inference provider, Modal, experienced a capacity crunch. https://status.phonic.co/ Wed, 14 Jan 2026 23:06:35 +0000 https://status.phonic.co/#100d8f126603fdf57f770d81f0b86125eaa5dcd8997701c05d374aae3d4a48d6 Model Server went down https://status.phonic.co/ Sun, 11 Jan 2026 06:31:57 +0000 https://status.phonic.co/#84f6970a81ef861738b45e673658246e0022c83343b2b7df664d48220ad6ae2f End to End Calling Integration Tests recovered https://status.phonic.co/ Sun, 11 Jan 2026 06:02:12 +0000 https://status.phonic.co/#84f6970a81ef861738b45e673658246e0022c83343b2b7df664d48220ad6ae2f End to End Calling Integration Tests went down https://status.phonic.co/ Sun, 11 Jan 2026 00:31:49 +0000 https://status.phonic.co/#04c4dd4962b88d583663c76e62c804038b4c96a26eb2facac8eecc50c7112c60 End to End Calling Integration Tests recovered https://status.phonic.co/ Sun, 11 Jan 2026 00:02:11 +0000 https://status.phonic.co/#04c4dd4962b88d583663c76e62c804038b4c96a26eb2facac8eecc50c7112c60 End to End Calling Integration Tests went down https://status.phonic.co/ Wed, 07 Jan 2026 14:27:11 +0000 https://status.phonic.co/#b442d99175f4ee8b19d53166b4538ac6c87f18b8c6e9caeb3246556f0076aafc Model Server recovered https://status.phonic.co/ Wed, 07 Jan 2026 14:26:43 +0000 https://status.phonic.co/#b442d99175f4ee8b19d53166b4538ac6c87f18b8c6e9caeb3246556f0076aafc Model Server went down https://status.phonic.co/ Wed, 07 Jan 2026 02:43:44 +0000 https://status.phonic.co/#7de8aec0b0e677b6a4934378abb3d5d351ff411290e1bee6eafc259264ed2780 Model Server recovered https://status.phonic.co/ Wed, 07 Jan 2026 02:42:45 +0000 https://status.phonic.co/#7de8aec0b0e677b6a4934378abb3d5d351ff411290e1bee6eafc259264ed2780 Model Server went down https://status.phonic.co/ Wed, 07 Jan 2026 02:38:40 +0000 https://status.phonic.co/#41e9b2ecdba4b806e9292ed1829b3acfb3d358a5e9e0f3431b79655bf9dd1331 Model Server recovered https://status.phonic.co/ Wed, 07 Jan 2026 02:37:41 +0000 https://status.phonic.co/#41e9b2ecdba4b806e9292ed1829b3acfb3d358a5e9e0f3431b79655bf9dd1331 Model Server went down https://status.phonic.co/ Mon, 05 Jan 2026 18:51:09 +0000 https://status.phonic.co/#e1abb59241e088653133b3d89165bb94e793a40a2b4e703b8e2f9feb36a3c718 Model Server recovered https://status.phonic.co/ Mon, 05 Jan 2026 18:49:40 +0000 https://status.phonic.co/#e1abb59241e088653133b3d89165bb94e793a40a2b4e703b8e2f9feb36a3c718 Model Server went down https://status.phonic.co/ Sat, 20 Dec 2025 18:01:41 +0000 https://status.phonic.co/#be40bb2872d653b1fd4a734a9d6221b7b74ded35d629b10444ef8ac6e98392e0 End to End Calling Integration Tests recovered https://status.phonic.co/ Sat, 20 Dec 2025 17:32:54 +0000 https://status.phonic.co/#b3e3e77c9ccd51c53f62cad53d72453e11624dcc9bb4b1665c6f3213336fa43d Model Server recovered https://status.phonic.co/ Sat, 20 Dec 2025 17:32:31 +0000 https://status.phonic.co/#be40bb2872d653b1fd4a734a9d6221b7b74ded35d629b10444ef8ac6e98392e0 End to End Calling Integration Tests went down https://status.phonic.co/ Sat, 20 Dec 2025 17:31:49 +0000 https://status.phonic.co/#b3e3e77c9ccd51c53f62cad53d72453e11624dcc9bb4b1665c6f3213336fa43d Model Server went down https://status.phonic.co/ Sat, 20 Dec 2025 17:30:18 +0000 https://status.phonic.co/#a12955d38a63d6e52d73fc26b3404ce518982b7c49de14563de01121567b4f2b Model Server recovered https://status.phonic.co/ Sat, 20 Dec 2025 17:29:36 +0000 https://status.phonic.co/#a12955d38a63d6e52d73fc26b3404ce518982b7c49de14563de01121567b4f2b Model Server went down https://status.phonic.co/ Mon, 15 Dec 2025 20:02:56 +0000 https://status.phonic.co/#eea9bd93f0370d10857c26508d9c9379a7ea97fc8d664b47b7249d7d9eedae4d Model Server recovered https://status.phonic.co/ Mon, 15 Dec 2025 20:01:41 +0000 https://status.phonic.co/#eea9bd93f0370d10857c26508d9c9379a7ea97fc8d664b47b7249d7d9eedae4d Model Server went down https://status.phonic.co/ Mon, 15 Dec 2025 19:57:44 +0000 https://status.phonic.co/#01b54d22511c938133fe4b90d1b1b479240dfe01941b2da1c8be21af37592334 Model Server recovered https://status.phonic.co/ Mon, 15 Dec 2025 19:56:46 +0000 https://status.phonic.co/#01b54d22511c938133fe4b90d1b1b479240dfe01941b2da1c8be21af37592334 Model Server went down https://status.phonic.co/ Fri, 12 Dec 2025 21:30:45 +0000 https://status.phonic.co/#d8adc0c710a5ba371d7f3f1405b5b2cfad8461981925b089d18b1a234a36e380 API Server recovered https://status.phonic.co/ Fri, 12 Dec 2025 21:26:10 +0000 https://status.phonic.co/#d8adc0c710a5ba371d7f3f1405b5b2cfad8461981925b089d18b1a234a36e380 API Server went down https://status.phonic.co/incident/747503 Mon, 20 Oct 2025 10:34:00 -0000 https://status.phonic.co/incident/747503#39dfceebeade3223cfb2bd958e1a8e4f2644284abcf2a3a4524e184129ed2eec Our engineering team has resolved all issues related to the AWS outage. https://status.phonic.co/incident/747503 Mon, 20 Oct 2025 10:34:00 -0000 https://status.phonic.co/incident/747503#39dfceebeade3223cfb2bd958e1a8e4f2644284abcf2a3a4524e184129ed2eec Our engineering team has resolved all issues related to the AWS outage. https://status.phonic.co/incident/747503 Mon, 20 Oct 2025 07:30:00 -0000 https://status.phonic.co/incident/747503#4d3fa298259af076995972019f80aa8e18a2db900044ba287a835a7ef8f0432b Our model hosting provider (Modal) was affected by the AWS outage in `us-east-1` this morning https://status.phonic.co/incident/747503 Mon, 20 Oct 2025 07:30:00 -0000 https://status.phonic.co/incident/747503#4d3fa298259af076995972019f80aa8e18a2db900044ba287a835a7ef8f0432b Our model hosting provider (Modal) was affected by the AWS outage in `us-east-1` this morning https://status.phonic.co/incident/644921 Tue, 29 Jul 2025 12:05:18 -0000 https://status.phonic.co/incident/644921#c2e5906bee84718da56af45b79b92c5e8eac98c9ffbecfd5c02028c614409bd3 Maintenance completed https://status.phonic.co/incident/644921 Tue, 29 Jul 2025 12:05:18 -0000 https://status.phonic.co/incident/644921#c2e5906bee84718da56af45b79b92c5e8eac98c9ffbecfd5c02028c614409bd3 Maintenance completed https://status.phonic.co/incident/644921 Tue, 29 Jul 2025 11:05:18 -0000 https://status.phonic.co/incident/644921#e39cfdb97bb2da3e7397b4126bcbe1a3862c3ebab27df27438370e6758d73059 Tools are migrated from workspaces to projects. https://status.phonic.co/incident/644921 Tue, 29 Jul 2025 11:05:18 -0000 https://status.phonic.co/incident/644921#e39cfdb97bb2da3e7397b4126bcbe1a3862c3ebab27df27438370e6758d73059 Tools are migrated from workspaces to projects. https://status.phonic.co/incident/633757 Tue, 29 Jul 2025 03:30:24 -0000 https://status.phonic.co/incident/633757#20ffa0684518123c6b3423c9ac3f1b3ee2f47f6906931e383123aaad5c092d64 Maintenance completed https://status.phonic.co/incident/633757 Tue, 29 Jul 2025 03:00:24 -0000 https://status.phonic.co/incident/633757#382e2ebbf7cbc0e65e581054729b73a9e16c58506279129ce795d496b9605eec Updating inbound calls to use SIP trunking.